Shipping Policy

Florvae Shipping Policy

At Florvae, we are committed to providing an exceptional shopping experience for our Canadian customers, with clear and reliable shipping policies. We offer free shipping on all orders within Canada.

Shipping Locations
This policy applies only to orders shipped within Canada.

Delivery Times

  • Order cutoff time: 5:00 PM EST (orders after are processed next business day).

  • Handling time: 1–2 business days (Mon–Fri).

  • Transit time: 5–7 business days.

  • Estimated delivery time: 6–9 business days total.

Carrier Services
We partner with trusted carriers including Canada Post, UPS, and FedEx to deliver your orders safely.

Shipping Costs

  • Free Shipping: All orders within Canada ship free, no minimum required.

Delivery Issues
If your package is delayed or lost, contact our customer support and we’ll resolve it promptly.

Tracking Your Order
Once shipped, you’ll receive an email with a tracking number. You can track your package on our Order Tracking page.

Contact Information:
Florvae
1004, 95 Charolais Blvd, Brampton, ON L6Y 2R9, Canada
📧 theflorvae@gmail.com
📞 +1 647-229-3566
Mon–Fri, 9 AM – 5 PM EST