Accessibility Statement

Last updated: September 14, 2026

In short: We want everyone to be able to shop at Florvae. If any part of this site is difficult for you to use, tell us and we will help you directly and fix the problem.

Norvelle LLC, trading as Florvae, is committed to making florvae.com usable by as many people as possible, including people who browse with assistive technology such as screen readers, screen magnifiers, speech recognition software or keyboard-only navigation.

The standard we work towards

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are the recognised international standard for accessible web content and are the benchmark referred to by the Americans with Disabilities Act in the United States, the Accessibility for Ontarians with Disabilities Act in Canada, the Equality Act 2010 in the United Kingdom, and the Disability Discrimination Act 1992 in Australia.

What we do

  • Text and background colours are chosen to keep contrast legible.
  • Every page can be navigated with a keyboard alone, and the focused element is visible.
  • Images that carry meaning have text alternatives; decorative images are hidden from screen readers.
  • Form fields, including checkout fields, have labels that assistive technology can read.
  • Animation respects the "reduce motion" setting of your operating system.
  • Page structure uses real headings and landmarks so that a screen reader can jump between sections.

Where we know we fall short

Parts of our store are provided by third parties — the Shopify checkout, payment provider interfaces and embedded content — and we do not control their code. We choose providers that publish their own accessibility commitments, and we report problems to them when we find them. We are also aware that accessibility is never finished: we review the site as it changes and correct issues as we identify them.

If something does not work for you

This is the important part. If any page, product or step of checkout is difficult or impossible for you to use, we will help you personally and complete your order with you, and we will fix the underlying problem.

Email contact@florvae.com with the page address and a short description of what happened. We reply to every message within one business day.

Please tell us what assistive technology you were using, if any — it helps us reproduce the problem quickly.

Contact

Norvelle LLC, trading as Florvae
30 N Gould St, Sheridan, WY 82801, United States
Email: contact@florvae.com